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118 118 AT YOUR SERVICE
When it comes to finding numbers, we're the professionals. But that's not all we can do for you. We can find as many numbers as you need in one call and we'll put you straight through if you don't have a pen. We can even tell you what films are on at your local cinema and give you show times. We can tell you what time your next train leaves or help you with driving directions for a road trip.
118 118 AT YOUR SERVICE
In summary, we can:
- Search for all the numbers you ask for in one call
- Find you the business you want and tell you how close it is to where you are
- Expertly search for business numbers or addresses even if you only have a small amount of information
- Put you straight through to the number you want
- Tell you what's on and locate your cinema, give you the times and even tell you who's in each movie
- Give you departure and arrival times from the national train timetable
- Tell you the nearest train or tube station to your destination
- Give you directions over the phone to wherever you need to go
And if you call us from a mobile, we'll always text you the numbers you need and for free, so you don't have the usual scramble for a pen and paper!
118118 now offers a simple alert service when we connect you, to help you know how long you’ve been on the call.
After 10 minutes of being connected to your chosen number you will hear a short beep, repeated every 10 minutes until your call has ended. This will only be heard by you and not by the person that you have called. The service is automated and is part of our policy to help you manage the cost of your call.
It's no wonder we're the most called number in the UK every day.
WHAT DOES IT COST TO USE 118 118?
Calls to 118 118 cost 41p per call plus £1.29 per minute, (minimum 60 second charge) from most landlines. This is how BT and Virgin Media charge for landlines, but there may be differences in how other networks charge.
If you are using a mobile phone to call 118 118, you will find that the charges will be different, and often cost more.
This is because each mobile operator (and some smaller landline operators) apply an additional handling charge to some elements of the call which will change what you pay.
118 118 does not control how and when these surcharges are applied, nor do we profit from them.
To help you find out accurately what your operator will charge you, select the link of your relevant operator below:
Note that we always send mobile callers a text of the number you have requested. So if you choose not to be put straight through, you can easily connect via the texted message. This could save you money, because the minute by minute charge applied by mobile operators is usually much higher than our own per minute rate of £1.29.
NOW YOU CAN TEXT US
That's right, you can use a text message to ask us all the usual things, be it cinema listings, train times or simply to find out that number. But now you can also ask us about sports scores, weather updates or even film trivia.
- Need the score for the big game?
- Want to know this week's lottery results?
- Maybe you just need help on the pub quiz?
- It could be you are somewhere you can't talk, your signal is intermittent or you simply have a low battery?
- Want a price comparison on the latest LCD TV?
Text your question directly to us, you already know the number, its 118118. We will text you back. Answers from 118118 cost £1.50, standard network charges apply. Charges for texting other codes vary – please contact us at the email address below for further information.
When you are next out of the country and need information fast, you know who to turn to...text 118118. Whether you need a taxi in Paris, a hotel in Milan or a hairdresser in New York, we can help you even when you're not in the UK!
118 661 - INTERNATIONAL DIRECTORY ENQUIRIES
118 661 is the number to call if you need a number abroad, we have access to numbers in most countries and can even connect you to the number you're looking for.
Calls to 118 661 cost £1.86 per minute and £2.00 per call (incl. VAT) from most landlines. Costs from other networks may vary.
118 888 - DIRECTORY ENQUIRIES
118 888 is our other directory enquiries service which allows you to be put through to your requested number and receive it via a free text.
Calls to 118888 cost 59p per call plus £1.29 per minute charged by the second (minimum 60 sec charge) from BT landlines, calls include VAT. Costs from other networks may vary. Our enhanced services are not available on this number.
118 811 - OUR OTHER LITTLE NUMBER
118 811 is a simplified and low cost version of our directory service.
One search = one fixed fee
Calls to 118 811 cost 50p per call (incl. VAT) from most landlines. Costs from other networks may vary. Our enhanced services are not available on this number.
118 848 - BASIC DIRECTORY ENQUIRIES
118 848 is a basic directory service with no call connection and no text service.
One search = one fixed fee
Calls to 118 848 cost 50p per call (inclu. VAT) from most landlines. Costs from other networks may vary. Our enhanced services are not available on this number.
SEARCH 118118.COM
The 118 118 service is also available on the web at www.118118.com
On our website you can search for businesses and people, find what's on and when at the cinema and find train times at www.118.com Searches are free and there is no limit to the number of searches you can make.
0800 118 FREE
We are the only UK 118 provider to offer a wholly free telephone directory service for callers from all major fixed networks.
0800 118 FREE / 0800 118 3733 (No charge)*
* terms and conditions apply
We are constantly looking for ways to improve the quality of service we offer and the type of information we make available to our customers. If you have any feedback or ideas about the information you would like from us, contact us at productmarketing@118118.com
