Every day, hundreds of thousands of people reach the people, information and services they need by calling or texting 118 118, and using this website.

Launched in 2002, 118 118 is contacted by more people that any other number in Britain. It provides instant access to a courteous, high accuracy service offering more features and benefits than any other 118 service.

Additional services include train times, cinema listings, category enquiries, unlimited requests, voice call and text inquiries accepted and returned for mobile customers, calls connected and virtually any answerable question handled.

118 118 is operated by The Number from three specialised call centres, in Cardiff, Plymouth and Manila. As a subsidiary of kgb, the company is part of the largest independent directory assistance supplier in the world. The company consistently ranks among the best in the industry in all aspects of customer service and handles 1 billion calls a year.

Key Management
Mark Horgan, CEO - Europe, The Number
Gerry Murphy, CEO - UK, The Number
Robert Pines, Founder and CEO, kgb