Contact Us

Cardiff

Reception

Telephone: 029 2054 8000
Fax: 029 2054 8030
Email: cardiffreception@118118.com
Address:
Sterling House
Malthouse Avenue
Cardiff Gate Business Park
Cardiff
CF23 8RA

Customer Care

Contact the number below or email us if you have any queries about 118118 directory enquiries.

Telephone: 0800 3891 118
Fax: 029 2054 8007
Email: customer.care@118118.com

Directions by car

Take junction 30 off the M4. At the Junction 30 roundabout, take the road to the Cardiff Gate Business Park. Go across the first roundabout into Malthouse Avenue. Sterling House is on the right at the end of Malthouse Avenue.

Directions by train

From London - Paddington to Newport Station. Then 20 minute taxi ride from Newport Station to the Cardiff Gate Business Park. From Plymouth - Plymouth Station to Bristol Parkway or Bristol Temple Meads. Change for Newport Cardiff Central. Then 25 minute taxi ride from Cardiff Central Station to the Cardiff Gate Business Park.

London

Marketing, Commercial Team (118118 and kgbdeals.co.uk)

For 118118 Customer Care please call 0800 3891 118

Telephone: 0870 233 1000
Fax: 0870 233 2200
Email: londonoffice@118118.com
Address:
3rd Floor
Whitfield Court
30-32 Whitfield Street
London
W1T 2RG

Directions

The entrance to our office is on Whitfield Street next to Tesco Metro.

The nearest tube station is Goodge Street (Northern Line).

There are several other stations within an easy walk, the closest of which are

  • Tottenham Court Road (Northern Line and Central Line - 5 minutes walk)
  • Warren Street (Northern Line and Victoria Line - 5 minutes walk)
  • Euston Square (Circle Line, Metropolitan Line and Hammersmith & City Line – 5-10 minutes walk)

All major London stations have tube links to nearby stations.

  • Paddington - Circle Line or Hammersmith & City Line to Euston Square
  • Victoria - Victoria Line to Warren Street
  • Euston - Northern Line or walk

Click here to see a map online (or click here to see the entrance on the street).