At The Number (118118), we’re on a very exciting journey. Launched in 2002, we’ve grown at an unbelievable rate, to become the most frequently called number in the UK, with the lion’s share of the directory assistance market. We answer literally hundreds of thousands of calls everyday.
Owned by our US-based parent company, kgb - the largest independent information provider in the world, we have a number of important sites: Our UK HQ is based in Cardiff, with our call centre located in Plymouth, and our 118118//Media HQ is in Windsor. Having also acquired Conduit (118888), our expansion plans have just got even more ambitious, as we continue to dream up new, innovative services for our customers. A good example is our recently launched ‘Ask us Anything’ service, which does exactly what it says on the tin – anyone can phone or text to ask literally any question and our call centre in Manila, which supports the UK team, will find the answer.
And we don’t intend to stop there. We’ve got many more developments up our sleeve. So, it’s the ideal time to join our 1,500-strong, friendly, supportive team, since whatever your skills and interests the chances are we’ve got a great opportunity for you. Have a good browse around and don’t hesitate to send us an email or give us a call if you have a burning question which needs answering.